Hanover Housing
Housing and supporting people in Scotland for more than forty years.
Over Forty Years of Support
Hanover has been housing and supporting people in Scotland for more than forty years.
Their core purpose is to help older people feel safe and secure at home and live fulfilling and independent lives.
They provide and manage a wide range of housing and services, mainly for older people, currently managing over 5,000 homes throughout Scotland.
They provide a range of housing and tenure types to meet the different support needs of older people, allowing them to retain their independence within a local community and enjoy as much privacy or company as they wish.
Live Just Like You Want To Live
Vision and Values
To achieve their vision, they have four fundamental values:
- Above and beyond;
- Simple solutions for life;
- Putting the customer first;
- Health, happiness & independence.
They are committed to providing the highest standards of service for all and use the following principles to achieve their goals:
- To provide well designed, well maintained, affordable, warm and modern housing;
- To find simple and practical solutions that make a real difference to the lives of their customers;
- To build positive and lasting relationships with customers and stakeholders;
- Aim to exceed customer’s expectations and to provide high-quality personalised services that enhance their quality of life;
- Continually look for new ways of working which will add value and develop their people;
- Be passionate about housing and support, which are at the heart of an active, healthy and connected community.
Incredible Team
Hanover Housing is dedicated to its staff and committed to their development. They recognise the value of their staff because, without them, they could never reach the exceptional levels of service that they constantly strive to achieve for their customers.
They have a network of more than 600 dedicated staff members located across Scotland who work day, and often night to ensure that every resident receives the best possible service.
Hanover Housing is also an Investor in People Silver Accredited.