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Service Controller

£25000 - £26000 per annum + excellent benefits

Job Role: Service Controller - Renewable Energy

Duration: 6 Months Fixed term Contract

Salary: Up to £26k pa + fantastic benefits package pro rata

Start ASAP for the right candidate

A fantastic opportunity has arisen for an Operations Controller based in Edinburgh Eden Scott's Client is one of the UK's largest generator of onshore wind energy, and the largest non-utility owner of onshore wind. With 34 wind farms located from Caithness to Cornwall, comprising 509 turbines and 690MW of installed capacity. As the successful Operation controller you will be a key member of a team of 6 Operations Controllers reporting directly to the operations manager.

Role Profile

  • Position Title: Operations Controller

  • Location: Edinburgh
  • Role Type: Permanent
  • Work Pattern: Full Time - Shift Pattern

Role Purpose

The role is responsible for ensuring the safe and efficient operation of our wind assets installed throughout the UK. This is done through site access control, controlled handover of plant and regular monitoring and reporting of the asset's performance. As well as ensuring the safety of the in-house and external workers who operate and maintain the wind turbines and associated plant.

Key Responsibilities

Site Access and Work Control

  • Using the telephone and specialist software, ensure all visitors to site are booked on and off site, whilst ensuring any essential information is communicated clearly and effectively to them
  • Maintain and check induction records for any visitors to site
  • Implement emergency response procedures in the event of personnel not booking off site
  • Set up and maintain Lone Working arrangements
  • Ensure all work that is carried out on site is carried out by persons authorised to do so
  • Perform the role of Operational Controller under the Wind Turbine Safety Rules
  • Manage Day-to-Day Work Control performing the role of Operational Controller under the Wind Turbine Safety Rules
  • Work with Asset Managers to ensure safe daily wind farm operations
  • Maintain up to date Wind Turbine Safety Rules documentation and work control records
  • Interface with National Grid, transmission and distribution network operators regarding grid outages and curtailments

Monitoring and Reporting

  • Monitoring wind farms via a variety of SCADA systems, and ensuring the appropriate response is delivered to faults and alarms
  • Monitor weather forecast systems and issue alerts as required
  • Participate in the creation of daily, weekly and monthly reports on the wind assets performance and status
  • Retrieval and checking of energy export data

Health Safety Quality and Environment

  • Act as the first point of contact for any health and safety related near misses or incidents on site, escalating and reporting on these matters as required
  • Handle and respond to emergency calls from wind farm personnel and members of the public
  • Log all incoming Engineering Change Requests, ensuring no unauthorised plant modifications are carried out
  • Work to strict Control Centre procedures
  • Contribute to Continuous Improvement and Development of Control Centre services and processes
  • Log all incoming Engineering Change Requests, ensuring no unauthorised plant modifications are carried out

Other / Future Progression / Opportunities

  • Tracking and reporting on key operational KPIs, allowing benchmarking of the various turbine OEMs
  • Analysing and reporting on wind asset performance, highlighting recurrent trends and issues
  • Analysing wind turbine power performance, with deviations from the warranted power curve being escalated
  • Assist the Engineering Team with asset life extension project work
  • Analysis of energy export metering data
  • Processing and submission of Renewable Obligation Certificate (ROC) claims to Ofgem

Qualifications, Training & Professional Memberships

A qualification in a technical discipline would be advantageous although not essential.

Preferred Experience

  • Previous experience in engineering or renewable energy is preferred
  • Ideally possess knowledge and experience gained from within the wind industry. However, full training will be offered to candidates
  • Telephone handling experience - experience of handling high volume calls
  • Experience of working in a procedure driven environment


  • A highly motivated, team player, who is dedicated and flexible enough to ensure a first-class operational service
  • Strong numeracy
  • Excellent written and verbal communication skills, and exceptional attention to detail.
  • IT Skills with a high level knowledge of Microsoft Office along with the ability to learn new and bespoke software packages

Company Values

  • Safety
  • Passion
  • Innovation
  • Delivery

To Apply: Please send your CV via the link below or contact Richard Stainforth Principle Consultant at Eden Scott - Renewable Energy Division on 0141 4101021 or email

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