Infrastructure Support Engineer

Excellent opportunity for an experienced Infrastructure Support Engineer with a strong background in SCCM and VMware to join our global clients' Infrastructure Team. You will use your expertise to manage enterprise-level IT systems while working with cutting-edge technologies.

About the Role

As a key player, you'll deliver 3rd-line operational support for backend IT systems. Your technical proficiency will ensure server environments, virtualisation platforms, and cloud solutions operate seamlessly.

Whether maintaining business-critical systems or driving innovative projects, your work will keep infrastructure at the forefront of technology.

Your Key Responsibilities:

• SCCM Specialist: Manage and optimise SCCM for efficient deployment, updates, and endpoint management.


• VMware: Administer and maintain VMware environments, ensuring peak performance and scalability.


• Windows & Active Directory: Support and optimise Windows Server environments (2016-2022) and Microsoft Active Directory.


• SAN Management: Oversee robust storage solutions like DellEMC, HPE, and vSAN


• Automation expertise: Develop and implement scripts and tools to streamline infrastructure processes (PowerShell, APIs).


• Cloud Proficiency: Manage Azure, M365, and Entra ID, supporting cloud adoption and integration.


• Security & Compliance: Ensure adherence to IT security protocols, change control processes, and industry best practices.


• BAU: patching Microsoft, Managing the infrastructure that everything sits on - applications, MFA, Monitoring across the estate - PRTG, Solar Wins.

What You'll Bring:

• Strong track record of 3rd Line Support


• Extensive experience with SCCM for deployment and systems management.


• Advanced skills in VMware virtualisation technologies.


• Experience in Windows Server, Microsoft Back Office products, and clustering technologies.


• Scripting expertise, particularly in PowerShell for automation and maintenance.


• Familiarity with SAN storage and cloud-based systems.


• A deep understanding of ITIL processes, incident resolution, and agile methodologies.

Desirable Skills:

• Experience with additional automation tools Python, IaC.


• Familiarity with monitoring solutions like SolarWinds or PRTG.


• Knowledge of security frameworks, disaster recovery planning, and vulnerability management.

This is an opportunity to showcase your technical expertise in a fast-paced, collaborative environment. You'll work on global projects, solve complex challenges, and play a key role in driving innovation across IT infrastructure.

Location: Glasgow city centre hybrid working.

The successful candidate must be willing to participate in on-call rotations and occasional out-of-hours work.

This role will offer a market-competitive salary and a comprehensive benefits package.