IT 2nd line Support Engineer

We're thrilled to present an exciting opportunity for a 2nd Line Support Engineer to join a renewable energy leader in Edinburgh city centre. This hybrid role is perfect for a tech-savvy professional skilled in Office 365, Microsoft Windows OS, Active Directory, and desktop/printer support. Azure experience is a bonus!

Company Profile:
Our client is a prominent investor, owner, operator, and developer of renewable energy projects, specialising in wind and solar power. They are committed to driving the low-carbon transition.

Role Overview:
You'll provide 1st and 2nd line support, manage and deploy laptop and desktop systems, and maintain IT infrastructure. This role offers excellent career growth opportunities within IT.

Key Responsibilities:

• Support Microsoft 365 and Windows OS.


• Provide infrastructure support (on-premise and cloud).


• Oversee server, desktop systems, and VPN/remote access.


• Solutions-driven with excellent customer-facing skills


• Infrastructure support, on-premise and cloud.


• Ability to meet tight deadlines.

Required skills:

• Microsoft 365


• Networking protocols, and TCP/IP fundamentals


• Windows Server, Windows 11


• Active Directory & MS Exchange


• knowledge of IT products, (Windows Server, Core Infrastructure Server Hardware)


• IT Security solutions (Anti-Virus, Anti-Malware, Encryption, MFA Technologies).


• Automation tools and scripting languages (e.g., PowerShell, Bash, Python)


• Understanding of server and desktop systems


• Infrastructure support, on-premise and cloud.


• VPN/Remote Access Support

What's in it for You?

• Flexible Hybrid Work: Early Fridays, condensed hours.


• Rewards: Competitive salary, bonuses, non-contributory pension, holiday purchase options, and celebration gifts.


• Comprehensive Benefits: Private medical care, gym discounts, electric car scheme, Health perks, private medical care, and gym discounts


• EAP (confidential support, financial, legal and family care)


• Professional Development: training, and growth opportunities.


• Collaborative Culture: Open, inclusive, and innovative environment.


• This forward-thinking organisation offers Equal Employment Opportunity/Affirmative Action Employer, promoting diversity and inclusion.

How to Apply:
Send your CV to [email protected]. For alternative formats or accommodations, call 07471353279 for a confidential conversation.

Permanent UK work eligibility is required