Quality Improvement Manager SR1000 | Eden Scott

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Quality Improvement Manager

  • Edinburgh
  • £35000 - £38500 per annum
  • Contract

Quality Improvement Manager


Location: Home-based, with travel across Scotland


Salary: £35,000 - 38,500 per annum


Contract: Fixed-term (4 months), with potential for permanent employment

About the Role


ASVA is seeking a dynamic and motivated Quality Improvement Manager to lead the development and delivery of Scotland's new visitor attractions quality scheme. This exciting initiative will raise industry standards, enhance visitor experiences, and support the growth of attractions across Scotland.


In this role, you'll conduct quality assessments, deliver tailored feedback, and provide training to help attractions achieve improve towards world-class status. Combining operational management, business development, and strategic leadership, you'll be at the heart of transforming Scotland's tourism landscape.


Key Responsibilities



  • Deliver on-site quality assessments and actionable feedback to attractions.

  • Promote the quality scheme and drive membership growth for ASVA.

  • Lead the development of training programs for attractions, both online and in-person.

  • Manage operational aspects, including financial tracking, data insights, and performance monitoring.

  • Build global partnerships to incorporate best practices and innovative strategies.

  • Represent ASVA at industry events and support sector-wide engagement.

About You


We're looking for someone with:



  • Strong organisational and interpersonal skills, with a proactive and self-motivated approach.

  • Proven experience in quality improvement, tourism, or operational management.

  • A deep understanding of Scotland's visitor attractions and industry trends.

  • The ability to analyse data, drive strategic improvements, and manage financial aspects.

  • A full driving license and willingness to travel extensively.

Why Join Us?



  • Shape the future of Scotland's visitor attractions.

  • Work flexibly in a supportive and forward-thinking team.

  • Enjoy opportunities for professional growth in a dynamic sector.

To apply please send your CV and max one page cover letter to:


Michael Golding


CEO | ASVA


E: [email protected] | W: www.asva.co.uk/

Sally Rae
Point of contact
Sally Rae
Business Manager
0131 550 1138 07776 662 506