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The Receptionist is a vital role, often being the face of the business/the first point of contact when visiting the office. It is a varied and often busy role where there can often be conflicting priorities therefore a well organised and professional individual is vital in this position. Typical duties include:

  • Greeting and welcoming visitors
  • Ensuring visitors sign in the visitors' book, and inform the relevant staff member of their arrival. 
  • Issue staff or visitor passes as required
  • Offer refreshments i.e. coffee/tea to visitors
  • Answer, screen and forward incoming telephone calls
  • Deal with all enquiries (telephone, email, in-person) in a friendly and polite manner.
  • Book meetings/meeting rooms & often car parking spaces
  • Meeting room setup – liaise with relevant facilities/maintenance/catering when required
  • Sign for deliveries, sort post, and notify recipients of their arrival.
  • Arrange courier pickups
  • Keep the reception area presentable
  • Schedule & assist with internal events
  • Order of supplies/stationary
  • Book travel to/from the office
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