Trust Housing Association
Affordable Housing. Exceptional Care
Work With Trust
The Trust Story
Trust is a leading national social landlord and care provider dedicated to delivering high-quality, affordable homes and support services across Scotland. Its portfolio of 3,943 homes spans 23 of Scotland’s 32 local authority areas, with one-third of the business located in North Lanarkshire. While it delivers services across the length and breadth of Scotland, its main offices are located in Edinburgh, Glasgow, and Wishaw.
Trust provides housing and services for households of all ages - including general needs, mid-market rent, and share ownership - and it is one of the country’s largest providers of housing, care, and support for later living.
However, Trust is much more than a landlord and service provider. It is an organisation that cares and is here to make a positive difference in the lives of its customers and the communities it serves. Its customers and communities are at the heart of everything it does, and its services are very people-focused.
Trust currently employs around 720 people in roles ranging from landlord, care, catering, and repairs and maintenance to digital and data, finance, human resources, service design, and communications. They are very proud to be Fair Work First employers and an Investors in People Platinum organisation.
Trust is an innovator in its sector and is a growing organisation that has grown from 2500 to almost 4000 homes over the last five years. They offer a warm welcome to partnership, seeking out new relationships with partners who will bring fresh ideas and align with their values, and help them do more for their customers, communities and employees.
Be Part Of The Team
Trust's Purpose
Trust is dedicated to making a positive impact on the lives of its customers and the communities it serves. With this commitment at its core, the organisation provides affordable homes and exceptional care, helping residents feel secure and supported in their daily lives.
To achieve this, Trust focuses on:
- Outstanding personal contact – Building meaningful relationships with customers through attentive and responsive service.
- New standards in service and care – Continuously raising the bar in housing and support to enhance quality of life.
- Being a responsible landlord – Providing safe, well-maintained homes while upholding strong community values.
- Sector-leading innovation – Driving forward new approaches in housing and care to meet evolving needs.
Through these commitments, Trust continues to create better living environments and stronger communities across Scotland.
Living with Trust
Trust's Values'
Trust is a values-driven organisation, with a strong culture that defines its identity and shapes its approach. These values are embedded in everything the organisation does, guiding decision-making, influencing behaviour, and fostering collaboration. They include:
- We believe in better
- We're here for each other
- We love to learn
Proudly upholding its values, Trust ensures they serve as a compass—helping the organisation stay focused on what matters most. They reflect the character and personality of Trust, embodying its commitment to excellence and its role as a progressive, forward-thinking housing provider.
By staying true to these principles, Trust continues to create a positive, inclusive, and impactful environment for both customers and colleagues.
A Fantastic Culture & Team Spirit
Trust is an organisation that embraces change and values continuous learning. Never standing still, it fosters a culture that expands skills, builds confidence, and strengthens ambition. By creating exceptional experiences for both colleagues and customers, Trust empowers individuals to live well and reach their full potential.
With Trust, there really is an opportunity for everyone, no matter what your interest, experience, or background. They are very proud to be a Fair Work First employer and Platinum Investors in People organisation. They have been at the forefront of equality, diversity, and inclusion in the housing sector.
They operate a blended working policy. This way of working – with no fixed days in the office - supports office colleagues to work more flexibly in terms of when, where and how they do their work. In other words, empowered to be in the right place – whether in the office, at home or out and about - at the right time for customers, the business and each other.
They also offer a flexible working environment, competitive packages, and excellent opportunities for development and progression
All of this makes Trust a great place to work!
