Operational Manager (Temporary Contract - 3 Days Per Week)

Location: Glasgow City Centre
Contract: Temporary (3-6 Months
Hours: 3 Days Per Week (21 hours)
Salary: Competitive hourly rate, dependent on experience

Our client, a well-respected charity based in Glasgow City Centre, is seeking an experienced Operational Manager to join their team on a temporary basis for an initial 3-6 month period.

This is an excellent opportunity for a proactive and hands-on manager to support the organisation's day-to-day operations, lead staff, improve processes and ensure the continued delivery of high-quality services. The successful candidate will work closely with the senior leadership team and play a key role in maintaining operational effectiveness during a period of change and development.

Key Responsibilities

• Lead and manage the day-to-day operational activities of the charity.
• Provide leadership, guidance and support to staff and volunteers.
• Oversee service delivery, ensuring organisational objectives and standards are met.
• Review and improve operational processes, procedures and systems.
• Manage staffing resources, workload planning and performance management.
• Support recruitment, onboarding and training activities.
• Ensure compliance with organisational policies, health & safety requirements and governance standards.
• Monitor operational budgets and expenditure, working closely with finance colleagues.
• Prepare reports and management information for senior leadership and trustees.
• Build and maintain effective relationships with key stakeholders, partners and external suppliers.
• Identify operational risks and implement appropriate mitigation plans.
• Support ongoing projects, service improvements and organisational initiatives.
• Ensure a positive experience for service users, members and stakeholders.

Skills & Experience

• Previous experience in an Operational Manager, Service Manager, Office Manager or similar leadership role.
• Strong people management and team leadership experience.
• Experience working within the charity, public sector or not-for-profit sector would be advantageous.
• Excellent organisational, planning and problem-solving abilities.
• Experience overseeing budgets, resources and operational performance.
• Strong communication and stakeholder management skills.
• Ability to work independently and manage competing priorities.
• Proficiency in Microsoft Office, including Word, Excel and Teams.

What's on Offer?

• Flexible part-time opportunity (3 days per week).
• Central Glasgow location with excellent transport links.
• Opportunity to make a meaningful impact within a respected charity.
• Collaborative and supportive working environment.
• Immediate start available.

If you are an experienced Operational Manager looking for an exciting interim opportunity within the charity sector, we would be delighted to hear from you. Please submit your CV for immediate consideration.

Please send your CV to Karen.kerr@edenscott.com