Glasgow City Council
People Make Glasgow
Work with Glasgow City Council
Welcome from Head of Digital Services, Laura Heggie
The Role
Glasgow City Council is recruiting three Commercial and Finance professionals to strengthen how it oversees and delivers value across its contract portfolio, including work with Managed Service Providers and future procurement activity.
You will be:
- Working closely with major digital programmes and key supplier relationships
- Supporting strategic investment and commercial decision-making
- Helping leaders understand risk, value and trade-offs
- Shaping commercial approaches that directly affect services and residents
You’ll join a collaborative and supportive team where professional judgement is valued, with the opportunity to take ownership and build influence while contributing to positive outcomes for people across Glasgow.
About Digital Services
In September 2023, Glasgow City Council approved its Road to Multi-Source Strategy (R2MS), a long-term programme changing how digital and ICT services are delivered. The move shifts away from reliance on a single supplier to a model where services are split into individual towers and sourced from multiple providers over time.
A key part of the approach is the Council’s in-house Service Integration and Management (SIAM) function, which coordinates activity across suppliers and ensures services work together effectively. The new operating model went live on 1 April 2025 and is already showing progress. This includes extending the existing contract with the incumbent provider, appointing a new Network Services supplier, preparing for Compute and Storage services to go live in 2026, and strengthening oversight through SIAM.
To support this, Digital Services has been expanded and restructured to set direction, manage suppliers, coordinate change and ensure value.
Strong commercial and financial capability is central to making this model work.
About Glasgow City Council
Glasgow City Council plays a vital role in shaping the future of Scotland’s largest city. As the biggest local authority in the country, it serves more than 600,000 residents and drives growth and development across Glasgow.
The council’s vision is to create a world-class, inclusive city where everyone can thrive. It focuses on reducing inequality, tackling poverty and improving health and neighbourhoods through strong collaboration with citizens, businesses and community partners.
Committed to openness, fairness and partnership, the council delivers essential services through a workforce of nearly 30,000. It promotes equality, human rights and community engagement, working to make Glasgow a vibrant and thriving place where everyone has the opportunity to succeed.
Sustainability
Glasgow City Council is working to make the city greener and more resilient in ways that support both people and the natural environment.
The Council is taking practical steps to encourage sustainable growth, protect local biodiversity and ensure Glasgow can adapt to future climate challenges.
With a goal of reaching net-zero by 2030, the city aims to play a leading role in driving forward a modern green and circular economy.
