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Supporting the NHS provide the most efficient and effective service

Working for NHS NSS

Supporting Material 

For more information about the role(s), please find supporting documents:


NHS National Services Scotland is a National Health board supporting the NHS to provide the most efficient and effective service possible. Created to find national solutions to the issues facing the NHS they are positioned right at the heart of the service.

Their solutions aim to save money that can be reinvested in front line services providing a far better experience to the public. Operating at a national level allows NSS to share good practice and support those delivering the service to achieve the highest possible standards.

They aim to deliver on this through four strategic objectives

  1. Put customers at the heart of everything we do
  2. Increase our service value
  3. Improve the Way we do things
  4. Ensure that we're a great place to work 

You can find out more about NHS NSS on their website.



Achieving Results

NHS NSS is achieving results too. In their most recent annual report, they achieved 77% of objectives set, including,

  1. £36.2 million savings in the buying of goods and services
  2. Reducing financial crime in NHSScotland by £3.3 million through Counter Fraud Services
  3. Introducing 7,000 patients in Scotland to a home oxygen service
  4. Delivering 95% of IT contracts as planned
  5. Registering 532,000 new patients with the Chronic Medication Service, which cuts down the time spent with GPs. 

Health and Social Care Integration

Why work for NHS NSS

NHS NSS rewards innovation and creativity. The challenges the organisation tackle require people who can look at problems from a number of different perspectives and find solutions others wouldn't see.

There are lots of opportunities for people who are passionate about making a difference in the lives of others across Scotland. 

The organisation's values were agreed on by the staff in 2009 and they form the basis for their day to day operations. They are, 

  1. Respect and care
  2. Openness and integrity 
  3. Focus on our customers
  4. Commitment 
  5. Excel and improve