The Smiddy Farm Shop

Fresh, Local, Simple

Work with The Smiddy Farm Shop

Supporting material

For more information about the role(s) and the organisation, download the job pack below:

Head of Hospitality - Candidate Pack

About The Smiddy Farm Shop

Blair Drummond Smiddy is a family run farm shop based in Blair Drummond, near Stirling, with a mission to support the preservation of its historic and beautiful surroundings, for both residents and visitors.

The business opened in October 2016, originally set-up by Jamie Muir and his niece. Their award winning mixed retail format revolves around supporting local suppliers, using their fantastic produce to create delicious food in their cafe, butcher and deli.

The Smiddy Farm Shop is legally part of the wider Blair Drummond Estate, and operated alongside Blair Drummond Caravan Park and Farm, with the shared purpose of supporting and preserving all Blair Drummond for future generations.

The role

This role is key to unlocking The Smiddy's next phase of growth, by translating ambition into action, and building systems that support scale without slowing us down.

We are looking for an exceptional candidate to join our team and lead hospitality offerings across The Smiddy - currently the cafe, takeaway and bakery (but with plans for more in the future). You will report to the Managing Director, who will support you to succeed. As the second in command, it is essential you work closely with all teams, and be comfortable leading on business-wide initiatives.

Decision making, influencing others and independence will be key. The job will require you to work full time, in a fast paced environment putting food first in a customer led environment at all times.

Task & Remit:

The Head of Hospitality is accountable for ensuring all aspects of the commercial performance, customer experience, colleague satisfaction and operational metrics are maintained.

Team:

Team management will be key - successfully line managing a team of three, to ensure the best performance by unlocking their potential.

Values

Teamwork - Displays a positive, collaborative and engaging attitude at all times whilst ensuring full participation from colleagues.
Invest in People - Offers opportunities for involvement and growth across staff, suppliers and customers.
Innovation - Aims to continuously improve and move forward through enhanced products, people and infrastructure whilst striving for high quality and great value.
Act with Integrity - Does the right thing for colleagues whilst delivering on commitments, offering a welcoming and inclusive environment, and making environmentally sustainable choices.
Make Good Decisions - Acts on appropriate data and accurate commercial information through detailed analysis aligned with strategic goals.