Public Service Delivery Scotland
Building Stronger Public Services Together
Work With PSD Scotland
More Information
For more information on the role, download the personal spec and job description opposite.
About PSD Scotland
Public Services Delivery Scotland (PSD Scotland) is a national organisation bringing together the expertise of NHS Education for Scotland (NES) and NHS National Services Scotland (NSS) to help modernise and strengthen public services across Scotland. Established to support the delivery of safer, more efficient and sustainable health and care services, PSD Scotland plays a key role in driving innovation, workforce development and digital transformation at a national level.
With a vision of building stronger public services together, PSD Scotland supports health, social care and wider public service organisations by developing "Once for Scotland" capabilities that promote consistency, collaboration and best practice across the country. Its work spans workforce planning and education, digital improvement initiatives, and the delivery of nationally coordinated services that help improve outcomes for individuals and communities.
Focused on long-term sustainability and continuous improvement, PSD Scotland works closely with partners throughout Scotland to help shape future public services, ensuring they remain responsive to changing needs while delivering high-quality support for the people who rely on them every day.
A Winning Culture
At Public Services Delivery Scotland (PSD Scotland), culture is built around collaboration, innovation and a shared commitment to improving outcomes for people across Scotland. Bringing together the expertise of NHS Education for Scotland (NES) and NHS National Services Scotland (NSS), the organisation is creating a unified approach to delivering national services that support health, social care and wider public sector partners.
Employees are encouraged to work across disciplines, share knowledge and contribute new ideas that help drive digital transformation, service improvement and workforce development. With a focus on "Building stronger public services together", PSD Scotland fosters an environment where teamwork, continuous learning and public service values are at the heart of everything it does.
As an organisation undergoing an exciting period of transformation, PSD Scotland offers the opportunity to be part of meaningful change on a national scale. Colleagues are united by a common purpose: helping to create more efficient, equitable and sustainable services that benefit communities across Scotland. Through its emphasis on innovation, professional development and partnership working, PSD Scotland provides a supportive and forward-thinking environment where people can build rewarding careers while making a lasting impact on public services.
Strategic Priorities
As a newly established national organisation, Public Services Delivery Scotland (PSD Scotland) has a clear vision to support the transformation of health, care and wider public services across Scotland. Its priorities focus on delivering sustainable, innovative and people-centred services that make a lasting impact on communities nationwide.
Key priorities include:
- Driving digital transformation to improve services, infrastructure and the technology that supports health and care delivery.
- Developing 'Once for Scotland' capabilities, creating nationally consistent and efficient services that can be shared across organisations and regions.
- Supporting workforce development, ensuring health and social care professionals have access to the education, training and skills needed for the future.
- Accelerating innovation and service improvement by bringing together the expertise of NHS Education for Scotland and NHS National Services Scotland within a single organisation.
- Promoting prevention and population health, helping to build healthier communities and support care closer to home.
- Delivering sustainable public services, making the best use of resources while improving outcomes for people across Scotland.
For employees, this creates an opportunity to contribute to nationally significant programmes that are shaping the future of Scotland's public services and improving lives across the country.
