Credit Controller

Credit Controller

Edinburgh | Hybrid Working | Permanent | Full-Time

Are you an experienced Credit Controller looking for a permanent opportunity where you can take ownership of your own ledger and play an important role within a collaborative finance team?

Our client is an established organisation based in Edinburgh that is looking to appoint an experienced Credit Controller on a permanent, full-time basis. Offering hybrid working with only two days per week in the office, this is an excellent opportunity for someone seeking flexibility alongside a varied and responsible position.

The successful candidate will be confident managing customer accounts, building strong relationships and taking a proactive approach to collecting outstanding debt. You will work closely with both internal teams and external customers to resolve queries, reduce aged debt and improve overall cash collection.

The Role

Working as part of the wider finance team, you will be responsible for managing a portfolio of customer accounts and ensuring outstanding payments are collected efficiently and professionally.

Responsibilities will include:

• Managing and maintaining your own portfolio of customer accounts
• Proactively chasing outstanding payments by telephone and email
• Building strong relationships with customers and internal stakeholders
• Allocating payments and reconciling customer accounts
• Investigating and resolving invoice and account queries
• Monitoring aged debt and identifying potentially problematic accounts
• Agreeing payment plans and monitoring repayment arrangements
• Producing regular aged debt and cash collection reports
• Supporting month-end processes and reporting requirements
• Escalating high-risk accounts and overdue balances where appropriate
• Contributing to improvements across credit control processes and procedures

About You

• Previous experience working within a Credit Controller or Accounts Receivable position
• Strong communication and relationship-building skills
• Confidence chasing outstanding debt by telephone and email
• Experience managing your own customer ledger
• Experience managing a high-volume ledger would be beneficial
• Strong attention to detail and excellent organisational skills
• Ability to manage competing priorities and work to deadlines
• Proactive approach to resolving account queries and improving cash collection
• Good Microsoft Excel skills
• Experience using finance and accounting systems

What’s on Offer?

• Permanent, full-time opportunity
• Hybrid working with only two days per week in the Edinburgh office
• Supportive and collaborative finance team
• Opportunity to take ownership of a varied customer ledger
• Flexible working arrangements
• Excellent opportunity to join an established organisation
• Scope to contribute towards improving credit control processes

If you’re an experienced Credit Controller looking for a permanent position offering flexibility, responsibility and the opportunity to join a supportive finance team, we’d love to hear from you.

To apply, please submit your CV to Corey McMillan at Eden Scott or email corey.mcmillan@edenscott.com.